An unfailingly polite lady called to ask for help with a Windows installation that had gone terribly wrong. Customer: "I brought my Windows disks from work to install them on my home computer." Training stresses that we are "not the Software Police," so I let the little act of piracy slide. Tech Support: "Umm-hmm. What happened?" Customer: "As I put each disk in it turns out they weren't initialized." Tech Support: "Do you remember the message exactly, ma'am?" Customer: (proudly) "I wrote it down. 'This is not a Macintosh disk. Would you like to initialize it?'" Tech Support: "Er, what happened next?" Customer: "After they were initialized, all the disks appeared to be blank. And now I brought them back to work, and I can't read them in the A: drive; the PC wants to format them. And this is our only set of Windows disks for the whole office. Did I do something wrong?"
An unfailingly polite lady called to ask for help with a Windows installation that had gone terribly wrong.
Customer:
"I brought my Windows disks from work to install them on my home computer." Training stresses that we are "not the Software Police," so I let the little act of piracy slide.
Tech Support:
"Umm-hmm. What happened?"
Customer:
"As I put each disk in it turns out they weren't initialized."
Tech Support:
"Do you remember the message exactly, ma'am?"
Customer: (proudly) "I wrote it down.
'This is not a Macintosh disk. Would you like to initialize it?'"
Tech Support:
"Er, what happened next?"
Customer:
"After they were initialized, all the disks appeared to be blank.
And now I brought them back to work, and I can't read them in the A: drive; the PC wants to format them.
And this is our only set of Windows disks for the whole office.
Did I do something wrong?"