Calling for information about one of my credit cards, I got the following recorded prompt: "Please enter your account number as it appears on your card or statement." I did as instructed, and the system said, "Please enter your five-digit ZIP code." After I put that in, I got a third message: "If you would like your information in English, press one."
Calling for information about one of my credit cards, I got the following recorded prompt: "Please enter your account number as it appears on your card or statement."
I did as instructed, and the system said, "Please enter your five-digit ZIP code."
After I put that in, I got a third message: "If you would like your information in English, press one."